Friday, May 1, 2015

Random: Bad Experience from online shopping

Hello, today I just wanna share about my experience when buying make up from online shop. So far I always meet a good and patient sellers, but this was the first time I got a bad experience from a seller.

So I found an online shop for purchasing some korean products. It’s the first time I bought something from this online shop ( local Online shop ) coz other online shop didnt sell products that I want. At first I just purchased some Tony Moly products from the online shop, but unfortunately all off the products are out of stock. I’ve already paid a half from the total amount payment, so I change my order to purchase Innisfree Volcanic liquid nose pack and the same product of Tony Moly. But again Tony Moly product is out of stock -_-, but I got my Innisfree liquid nose pack, because I don’t wanna get disappointed from waiting all over ogain, I decided to just purchase that’s innisfree liquid nose pack. But I still have to pay some small amount to complete my payment ( it’s under 1$, in fact the minimal amount to transfer money from atm is about 1$ ) so I transfer the minimum amount and still have some amount to refund. So I asked the owner to put my money inside my package. 

I have wait for about a week but my package hasn’t arrived yet ( it should be 2-3 days my package should arrive at my home) and usually online shop will send directly after finishing the payment right away in the same day. So I message through Line, but no respond, then I message through facebook message, still no respond but I found the page account posted some status a few hours after I message from Line, WTF -_-.  


After 2-3 days my package arrived, I check the note from the delivery, its written that my package sent 1 day after I messages their account ( Line and FB ) maybe if I didnt text and complain her, my package wont never been sent. I got my Innisfree but without my money -_-. So I message again, to ask about my money, she said that she forgot, hell yeah how can u forgot ( you even sent my package late, u had more time to package and put my money inside, but I still trust her). She promised to refund my money and ask my bank account. I have waited for about a month maybe but no confirmation about the refund. So I texted her once more, ( again no reply for few days WTF ) but finally she replied that she forget to refund my money, so she promised again to refund as soon as possible. ( I trust her again)

But do you know? Until now, I write this review ( 2 moths ) she haven’t refunded my money yet. I know it just a small amount of money. But whether it is small or big amount of money an online shop shouldn’t do this kind of thing. Its about the trust between the buyer and seller. Maybe some of you will think “ hey its just small amount of money, just forget it”, but I don’t think so. The problem is not the money, but its about trust. Dont u agree with me? 

Have you ever got bad experience when online-shopping? Tell me, let’s share on my comment bellow ^^



16 comments:

  1. Wah aku kebetulan belum pernah ngalamin yg refund gitu, palingan pernah kesel aja kok beli makeup ga di bubble wrap-in...isinya ada yang patah, tp males banget lah complain nya -____-

    ReplyDelete
    Replies
    1. iya ak jg pernah, g pake bubblw wrap malah cm pake koran -__- iya males kalo komplen g ada respon

      Delete
  2. Untung ga pernah ngalamin kaya gini. Sebelnya setengah mati pasti.
    Ga usah balik belanja disitu lagi dear >_<

    ReplyDelete
    Replies
    1. Iya say, sekarang g mau coba2 olshop baru hehe

      Delete
  3. It sucks, but we always take risks when we buy online

    http://helderschicplace.blogspot.com/2015/05/yellow.html

    ReplyDelete
  4. Bener-bener yaaa itu olshop .. Kok ga takut dosa yah -___-

    New post Tori ^^ http://www.misskarlina.com/2015/05/wardah-lip-palette-pinky-peach.html

    ReplyDelete
    Replies
    1. Iya, g bakal belanja disana lg aja lah

      Delete
  5. Oh, this is horrible! I agree, it's all about trust ♥
    Amy xx

    Little Moon Dragon

    ReplyDelete
  6. Oh, it's horrible!
    You should share the link of this shop to let people know who is this seller that everyone could recognize about him and not to buy from him ever.

    Wonderholic♡姫

    ReplyDelete
    Replies
    1. actually I wanna share their link, but I dont wanna being too much, so I just shared my experience .

      Delete
  7. Sorry for your bad experience on online shopping!
    So far I am still lucky and didn't have any bad experience.

    xoxo,
    Sharon
    www.snowman1314.com

    ReplyDelete
    Replies
    1. yeah, I hope it wont happen to u Sharon ^^

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  8. So sorry for your bad experience! I've never had a bad transaction with a shop but two years ago with this shop, they agreed to sponsor me some products and they shipped it out. The postal office said it had to go back to the place of origin because the address was incorrect -_- So i told them and they said when they receive it , they will resend the package again. After 1 month of waiting, I ask again and they didn't reply. Then I messaged the original person who I messaged and he didn;t reply either. So i finally removed all their codes and yea -_-


    Jessie @ bijou-heart

    ReplyDelete
    Replies
    1. ah that's too bad, we should be more careful now in choosing both online shop or sponsorship. I hope that wont happen again ^^

      Delete

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